A leading London Market Insurer is looking to hire a Senior Desktop Support Engineer. You will play an integral part of the UK Deskside support team within the broader Global Deskside support team and act as a local technical escalation point for the UK Deskside support team. The role is London office-based, requiring on-site presence at least four days a week, offering both onsite and remote support to work colleagues.
Responsibilities will include support of Microsoft desktop technologies, hardware troubleshooting, meeting room management and support and troubleshooting for core applications. To action incidents and requests assigned by the Global Service Desk and as well as received via the self-service portal.

KEY REQUIREMENTS:

• Hands on Active Directory experience, i.e., group policy objects
• Experience of creating machine build images
• Office 365
• Hyper-V remote access
• Dell hardware
• Azure admin or Exchange admin.
• ServiceNow highly desirable but not essential