New Vacancy - Operations Assistant
London / Hybrid
Lloyd's MGA

I am currently recruiting for a leading Lloyd's MGA who are seeking a Operations Assistant to join their growing team.

My client is looking for Lloyd's/London Market exposure or experience working within a operational role, however this is a fairly junior role.

Key Responsibilities

• To oversee administrative tasks for the Operations Team, including managing asset tracking, setting up new starters, handling leavers, updating directories, and maintaining BCP data.
• Implement best practices and control monitoring for operational areas.
• Assist with outsourcing, due diligence, and risk assessments for third parties.
• Manage user access and rights for specified systems.
• Maintain Application Support structure and communication with third parties.
• Update and manage the Intranet site as needed. Conduct BCP alert system tests and manage incident management processes.
• Develop knowledge guides, processes, and procedures with annual reviews.
• Support Operational Resilience reporting and scenario testing.
• Oversee day-to-day facilities and provide monthly reports to Operations Manager.
• Assist with Operational Change Management tasks.
• Address BAU IT queries, updates, and issues.
• Assist in admin tasks for projects and provide training on O365.
• Support Technology Lead in managing Cyber Security Framework.
• Offer general assistance to Operations Manager and perform other relevant duties as needed.